Shipping Policy

Thank you for shopping with taanQ. We are happy to offer Free Shipping on all orders.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time is 5–8 business days depending on your location.
Delivery times may vary due to courier delays, weather conditions, or high order volumes.

Order Tracking

Once your order has been shipped, you may receive a tracking number through email or SMS to track your package.

Delayed or Lost Orders

Although we work with trusted courier services, delays may occasionally occur due to factors beyond our control. If your order is significantly delayed or lost, please contact our support team for assistance.

Incorrect Address

Customers are responsible for entering the correct shipping address. taanQ is not responsible for delivery issues caused by incorrect or incomplete address details.